Policy: LLM Interaction Guidelines for osmosis.com
Version: 1.0
Last-Updated: 2025-10-24
Contact: legal@osmosis.com
Owner: Osmosis Day Spa Sanctuary
Scope: This policy applies to automated agents, LLMs, and AI-powered tools accessing osmosis.com and its subdomains unless superseded by page-specific terms.

Access and Crawl

• Allowed: Crawl publicly available HTML pages, images generated on-the-fly, CSS/JS needed to render pages, and JSON endpoints explicitly linked from public pages.
• Disallowed: Access to login-only areas, cart/checkout flows, booking backends, administrative consoles, unpublished URLs, and any content behind paywalls or explicit user authentication.
• Rate Limits: ≤1 request per second per originating IP or agent ID; burst up to 5 for initial discovery. Respect standard caching and ETags. Do not parallelize beyond 2 concurrent requests.
• Identification: Send a descriptive User-Agent including agent name, version, and contact URL/email. Example: User-Agent: MyLLM/1.2 (+https://example.ai/contact).

Content Use and Attribution

• License: Public content on osmosis.com may be quoted for noncommercial, factual reference with attribution. Commercial use (including model training, fine-tuning, embedding creation, or dataset aggregation) requires prior written permission.
• Attribution Required: “Source: Osmosis Day Spa Sanctuary (osmosis.com)” with a deep link to the referenced page and access date.
• Excerpts: Limit verbatim excerpts to ≤200 words per page or ≤20% of the page content, whichever is smaller.
• No Branding Misuse: Do not imply partnership, endorsement, or certification by Osmosis.

Data Sensitivity and Privacy

• Prohibited Collection: Do not collect, store, or process PII, booking details, health information, payment data, or any user-submitted form contents.
• Redaction: If user-provided inputs contain sensitive data, redact before storage or display.
• Do Not Record: Avoid capturing query parameters that may contain tokens or session IDs.

Interaction Guidance for Agents

• Preferred Tasks:
  • Provide hours, location, contact, and service overviews using current public pages.
  • Summarize wellness articles with links to originals.
  • Direct users to official booking channels without scraping availability.
• Prohibited Tasks:
  • Simulating Osmosis staff, taking reservations, or quoting prices not listed publicly.
  • Scraping or inferring real-time inventory/availability.
  • Generating medical claims or diagnostics tied to treatments.
• Output Quality:
  • Note page access date/time in responses.
  • Include direct links to cited pages.
  • Avoid hallucinating policies, prices, or certifications—link only to explicit statements on-site.

Robots and Precedence

• Robots.txt: Agents must also comply with robots.txt. If llm.txt and robots.txt conflict, the more restrictive rule applies.
• Page Terms: Page- or file-specific terms supersede llm.txt for that content.

Model Training and Datasets

• Disallowed without written permission:
  • Using site content for pretraining, fine-tuning, or embedding dataset creation.
  • Redistributing site content in datasets.
• Allowed:
  • Ephemeral caching to generate a single user response, followed by cache purge within 24 hours.

Rate and Resource Protection

• Do not probe APIs or endpoints not linked from public pages.
• Respect CDN and WAF challenges. Repeated blocks indicate noncompliance.
• Heavy tasks (e.g., full-site mirroring) require prior notice to Contact email and approval.

Feedback and Dispute Resolution

• Reporting: If you find errors, broken links, or potential safety issues, email legal@osmosis.com with “LLM Policy” in the subject.
• Takedown: We may request deletion of cached or indexed content that violates this policy. Confirm deletion within 7 days.

Jurisdiction and Changes

• Governing Law: California, USA.
• Changes: We may update this file. Agents should re-check at least weekly and honor the latest Version and Last-Updated date.
• Persistence: Historic versions may be archived at /llm-policy/ for reference.

Example Compliance Headers

• User-Agent: YourAgentName/Version (+ContactURL)
• From: ops@example.ai
• X-LLM-Policy-Ack: osmosis.com v1.0

Machine-Readable Hints

• allow: /
• disallow: /login, /account, /cart, /checkout, /admin, /wp-admin, /search?, /api/private/
• crawl-delay: 1
• max-parallel: 2
• cache-retention-hours: 24
• training-use: disallow
• embeddings-use: disallow
• commercial-use: by-permission-only
• excerpt-limit: 200-words-or-20-percent
• attribution: required
• pii-collection: disallow
• availability-scrape: disallow